FAQs

Frequently Asked Questions

1. How can I place an order?
You can place an order directly through our website.

2. Do you deliver all over Pakistan?
Yes, we currently deliver across Pakistan.

3. How long does delivery take?
Most orders are delivered within 3 to 5 working days, depending on your city.

4. How can I track my order?
You can contact us with your order number through email or WhatsApp, and we will help you with the latest update.

5. What if I receive a damaged or incorrect item?
Please contact us within 3 days of delivery with your order details and product photos.

6. How can I contact ToyGenie.pk?
You can reach us at toygeniepk@gmail.com or on 03291334318.