Return & Exchange Policy

We want you to have a smooth shopping experience with ToyGenie.pk.

Returns & Exchanges
If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery with your order details and clear photos of the item.

Eligibility
To be eligible for a return or exchange, the item must be unused and in its original condition and packaging.

Non-Returnable Items
Products that have been used, damaged after delivery, or are not in their original condition may not be eligible for return or exchange.

Approval
Once our team reviews your request, we will guide you on the next steps.

Contact
For return or exchange support, email us at toygeniepk@gmail.com or contact us on 03291334318.